PDR Diesel can not be responsible for the speed of processing orders and or shipping time. PDR will process orders as quick as possible and in the order that they are recieved. PDR also can not be responsible for delays due to statutory holidays, back orders, shipping or payment problems.

PDR also can not ship to a P.O Box. A physical address must always be supplied and the delivery must be signed for.

 

Please inspect all goods upon time of delivery from the courier prior to signing for them, as PDR can not be responsible for any goods that get damaged in shipping. If the products are damaged, do not sign for them, refuse the shipment, tell the courier that a claim must be filed and contact PDR immediately.

 

 

All new returns must be unused and in the original unopened sealed packaging. New returns will be inspected upon arrival and credit consideration will be at PDRs' discretion. All new returns are also subject to a 15% restocking fee. 

All returns including core returns, must have an RGA number (returned goods authorization number) issued by PDR and the RGA number must be clearly written on the outside of package. Failure to obtain an RGA number prior to returning any goods with result in no credit being given.

All returns including cores, are the responsiblity of the customer and must have freight prepaid as well as insurance added. 

PDR is not responsible for both the shipping cost of new returns or core returns as well as any shipping delays that may occour.

All returns including core returns must also be received by PDR within 30 days from date of purchase for credit consideration. No exceptions.

 

PDR is not responsible for core approval on products that we do not manufacture. Core returns must be sent to PDR first and foremost. PDR will then send the cores to the manufactruer in a timely manner for consideration but PDR can not be responsible for delays due to statutory holidays, shipping or processing.

If and when the manufacturer credits PDR, the credit will then be passed to the customer.

 

Since PDR carries a wide variety of products from a large number of suppliers, warranty consideration and approval for products not manufacturered by PDR is not done nor covered by PDR or it's employees. The customer must contact the manufacturer directly to obtain the proper steps for warranty consideration.

 

PDR or our various suppliers do not cover any shipping, labour, or related costs for any possilbe warranty claims.